Mentor coaching

Mentor coaching, with the ICF and EMCC requirements tracked for you.

Any coach can offer mentoring, and most mentees compare three or four programs before they choose one. What a certified mentor coach can offer on top of the mentoring itself is a private app where each mentee can see their progress towards the ICF or EMCC requirements, feedback on their recordings that is pinned to the exact second, and an application package that puts itself together as they go. In our experience this is generally what makes the difference when a mentee is deciding between you and somebody else.

Special pricing for certified mentor coaches → Book a Discovery Call
Two ways to mentor

Mentor coaches one to one, in a group, or both.

The ICF allows a mentee to collect their ten hours in a mix of private and group mentoring (at least three of them must be private), and most mentor coaches sell both. So the platform has two kinds of mentor coaching offer, and a mentee can be on both at the same time with all of their hours counted in one place.

Private mentor coaching

One mentor, one mentee, sold as a number of sessions or hours like any private coaching engagement. Each private session is marked either as ordinary mentoring or as a session where you go through the mentee’s own recording, so the hours land in the right column of their credential record without you having to keep a separate list.

Your mentee gets their own private app with the credential tracker, their client log, their recordings and your feedback, and a private chat with you.

Group mentor coaching

A dated cohort of mentees who go through the group sessions together, e.g. a five-session ACC program that you run twice a year. You set the dates once and every member gets them in their own app in their own time zone, and each group hour is credited to every mentee who was there.

Every member still has their own credential record, their own three-month clock and their own recordings, because the ICF counts these per person and not per group. A ready-made five-session ACC group program comes with the product as a starting point.

The usual combination is a group program for the seven group hours plus three private sessions per mentee, and the platform keeps track of the split for you (at most seven group hours, at least three private hours) so nobody arrives at their application with the wrong mix.

ICF and EMCC requirements

The platform tracks every mentee’s hours against the ICF and EMCC rules and warns you before anything goes wrong.

The ICF requirements sound simple and trip people up all the time: ten mentor hours, at least three of them one-to-one, at most seven in a group, spread over at least three calendar months, and counted from each mentee’s own first session and not from the day your group started. If one of those details is wrong, the mentee’s application fails months later, when nothing can be done about it any more.

So the platform counts every session against the published rules, for each mentee individually, and tells you in plain sentences as soon as something needs attention.

Your mentees see the same picture in their own app from day one, so there are no surprises for them either.

Maria K.
Working towards ACC
On track
Mentor hours 6 of 10
Ten hours of mentor coaching are required.
One-to-one hours 2 of 3
At least three of the ten must be one to one.
Group hours 4 of 7 allowed
At most seven of the ten may be group hours.
Calendar months 2 of 3
“Your mentoring spans 2 months; it has to span at least 3.”

Maria’s last mentoring hour must fall on or after 14 Nov 2026. That is her own three-month clock, counted from her first mentoring session with any mentor, and both of you can see it from day one. Two people in the same cohort can have different dates and the platform keeps them apart.

The recording review

Review a mentee’s recording in an hour instead of an evening, with the transcript and the audio side by side.

Reviewing recordings is the core of mentor coaching, and if you have done it you know how the evening usually goes: an audio file in one window, a document in the other, and a lot of rewinding and fast-forwarding to find the moment you half remember.

Here your mentee sends the recording straight from their phone, with their client’s written permission. The platform prepares it and asks the mentee to read through their own transcript first (which, by the way, is one of the most useful exercises in the whole program). Then you review everything in one place, and clicking on any line plays that exact second. Every question they asked and every silence they left is already listed and timed for you.

What used to take an evening takes about an hour, and what the mentee receives back is a proper document with your notes in it, rather than an email with timestamps.

What your mentee gets back, when you release it
Their transcript, with your notes written in at the moments they belong to
A written report grouped by competency, i.e. what went well and what to work on
Examples of what meeting the standard sounds like, taken from the good moments in their own recording
They can ask you a question about one exact second of the recording, and the question arrives pinned to that moment

The mentor never keeps the recording file, and the audio is deleted a set number of days after the review closes. The notes, the report and the words stay.

Your judgement, not the software’s

The software does the counting and the typing. The feedback is yours.

What a mentee buys from you is your ear, and no software can replace that. So the platform takes care of everything around it, i.e. the typing, the timing, the counting and the assembling of the application, and it does not grade your mentee’s coaching. Feedback comes from you, in your words, or it does not come at all.

We think this is worth saying to your mentees, because in programs where a machine grades the recordings people tend to learn how to satisfy the rubric. Your mentees learn to listen to their own coaching, which is the skill the credential actually tests.

You do get some help privately. The software can suggest moments in a recording that might be worth raising, and only you can see these suggestions. If you take one it becomes your note, in your words (it learns how you write over time). The mentee never sees a suggestion, only what you decided to say.

What every mentee gets in their app
  • The client log, one row per client your mentee coaches, with progress rings that re-scale to ACC, PCC or MCC. Initials are enough, the ICF accepts them.
  • Continuing education, i.e. the 40 / 24 / 3 renewal arithmetic laid out the way the ICF lays it out, with certificates uploaded against each entry.
  • Supervision, tracked separately, never counted in the ten mentor hours, and measured over a rolling twelve months.
  • Competency self-assessment, eight questions on a five-point scale, shown next to what you wrote about the same competency.
  • The application package, a checklist with a Fix-this button on every line, and one ZIP file with the transcripts, feedback, logs, certificates and a README that lists what is still outstanding. It can be downloaded at any stage.

A ready-made ACC group program comes with the product. It is a real mentor coach’s own five-session program, written out step by step, and you can edit it or delete it as you like.

Frequently asked questions

Questions mentor coaches usually ask.

There is special pricing for certified mentor coaches. Book a call and we will work out a number based on your credential and the size of your cohort. If you are not credentialed yet, book a call anyway and we will see what makes sense for you.

Mentor coaching

Would you like to know more about mentor coaching in Coach Automator?

Book a discovery call and tell us about your mentoring practice and your current cohort. We will answer your questions and tell you honestly whether the mentor coaching toolkit is the right fit for how you work. If you are ICF-credentialed, ask about the mentor partnership.

Book a Discovery Call